Nokia already came clean about the Lumia 800 battery bug, but evidently that just wasn't enough to appease the masses. A community manager in the outfit's own forums has just responded to pages upon pages of comments regarding the most recent update, partly to (re)set the record straight regarding the battery, and partly to address more fixes that are just around the bend. The latest update (1600.2483.8106.11500) was meant to "enhance standby time as well as to bring an improvement to the issue reported by some customers in December," and according to Nokia, said update does indeed address those problems. However, folks that still have concerns regarding audio and camera settings aren't being ignored; those quirks will be worked out in "a series of future updates." Eager to learn more? The full reply is embedded just after the break.

Continue reading Nokia clarifies battery update on Lumia 800, promises audio / camera fixes soon

Nokia clarifies battery update on Lumia 800, promises audio / camera fixes soon originally appeared on Engadget on Sun, 29 Jan 2012 14:12:00 EDT. Please see our terms for use of feeds.

Permalink MobileTechWorld  |  Nokia  | Email this | Comments

Yuval Koren is not pleased. For those unaware, he's the CEO of Eye-Fi, the company that has practically written the rules on embedding WiFi into SD cards. If you blinked last week, you probably missed the SD Association's announcement that it had created a new Wireless LAN SD standard that would effectively give just about anyone the ability to add Eye-Fi abilities to their SD cards. As it turns out, Eye-Fi's none too pleased about it, and Koren has gone so far as to publicly admit that the standard is seriously infringing upon highly valuable Eye-Fi technology. To quote: "As [the SDA's standard is] currently written, essential Eye-Fi patented technology would be violated by anyone implementing this draft specification." Bold.

He goes on to explain that his company has invested "tens of millions of dollars and several years to create unique technology that lets people wirelessly transfer photos and videos directly from their camera and mobile devices," and calls the SDA protocol "flat out misrepresentation." He's effectively calling for the SD Association to either pony up and license Eye-Fi's tech, or scrap the "standard" and rewrite it using something else altogether. The full letter is posted up after the break, with absolutely no elation to be found.

Continue reading Eye-Fi CEO slams SD Association's eerily similar Wireless SD card standard, says his IP is being violated

Eye-Fi CEO slams SD Association's eerily similar Wireless SD card standard, says his IP is being violated originally appeared on Engadget on Fri, 20 Jan 2012 23:39:00 EDT. Please see our terms for use of feeds.

Permalink   |  Eye-Fi  | Email this | Comments

Yikes. Quanta -- also known as the planet's largest contract maker of laptops -- has just slapped a nasty lawsuit on the world's second-largest chipmaker. According to Bloomberg, Quanta is alleging that AMD and ATI sold chips that "didn't meet heat tolerances and were unfit for particular purposes." Those chips were then used in NEC-labeled machines, and caused them to "malfunction" in some regard. No big deal? Hardly. In the complaint, Quanta states that it has "suffered significant injury to prospective revenue and profits," and it's seeking a jury trial and damages for good measure.

As if that weren't harsh enough, the suit also claims "breach of warranty, negligent misrepresentation, civil fraud and interference with a contract." When pinged for comment, AMD's spokesman, Michael Silverman stated: "AMD disputes the allegations in Quanta's complaint and believes they are without merit. AMD is aware of no other customer reports of the alleged issues with the AMD chip that Quanta used, which AMD no longer sells. "In fact, Quanta has itself acknowledged to AMD that it used the identical chip in large volumes in a different computer platform that it manufactured for NEC without such issues." Somewhere, Intel has to be smirking.

Quanta sues AMD, claims it sold defective products originally appeared on Engadget on Wed, 04 Jan 2012 12:41:00 EDT. Please see our terms for use of feeds.

Permalink   |  Bloomberg  | Email this | Comments

Man, talk about not being able to catch a break. After launching what was largely considered the first Android tablet worth drooling over at AsiaD, ASUS has ran into every conceivable issue in the months since. Delays, on-again / off-again claims about GPS and now, a locked bootloader that has the vocal Android modding community all sorts of angry. The primary issue here is that the Prime is a WiFi-only device, which leaves little room for ASUS to justify its decision to thwart the use of uncertified ROMs. Of course, HTC has faced similar pressures in the past, and its decision to cut loose of the locked bootloader chains won it universal praise from a universal audience. Time for ASUS to step up and do likewise?

ASUS now catching heat for locked Transformer Prime bootloader, probably wishes the thing was never made originally appeared on Engadget on Mon, 02 Jan 2012 11:50:00 EDT. Please see our terms for use of feeds.

Permalink SlashGear  |  xda-developers  | Email this | Comments

Continue reading Verizon backs down from convenience fee, values your two cents

Verizon backs down from convenience fee, values your two cents originally appeared on Engadget on Fri, 30 Dec 2011 15:29:00 EDT. Please see our terms for use of feeds.

Permalink   |   | Email this | Comments

Just like hard working humans, giant companies like to get paid consistently and on time for services rendered. But Verizon's method for motivating customers to pay up -- in the form of a $2 convenience fee -- isn't sitting so well with consumers, or the FCC. A Federal Communications Commission official confirmed that the fee hasn't gone unnoticed, saying "on behalf of American consumers, we're concerned about Verizon's actions and are looking into the matter." The $2 "payment convenience fee" is scheduled to hit consumers beginning on January 15th, but if the FCC doesn't step in before then, you can still skip the toll by signing up for AutoPay, or making your way to a different carrier.

Verizon's $2 convenience fee inconveniences the FCC originally appeared on Engadget on Fri, 30 Dec 2011 14:12:00 EDT. Please see our terms for use of feeds.

Permalink NYT Bits  |   | Email this | Comments

A couple of years back, AT&T offered select customers a $25 prepaid MasterCard to switch their billing over to autodraft. Soon, Verizon Wireless will be following Sprint's footsteps and charging you for every month that you aren't using that very system. Tactical differences aside, the leaked memo shown above details what has to be one of the most consumer-unfriendly policy changes since the carrier boosted its early termination fee for "advanced devices." Effective January 15th, any customer that opts to pay their wireless bill online or over the phone will be charged an extra $2 each month, and the only way to sidestep it is to sign up for AutoPay or to pay by electronic check, where there's no credit card fee passed on to the carrier.

For those unaware, AutoPay automatically drafts the most recent amount from either a linked checking / savings account or a credit card on file, and while we can understand VZW's desire to better control when it's getting paid, charging customers to make it happen is just downright ludicrous. Here's a thought, Verizon: enforce stricter penalties on late payments, or just offer those that shift to AutoPay a small discount for going out of their way to make your life a little easier. Or, you know, for all those hours that your network has been down during the holidays.

Update: Verizon has officially confirmed the change to its policies and the $2 surcharge you'll be hit with each month if you're not using autodraft or some other small subset of payment options. Head after the break for all the details straight from the horse's mouth.

[Thanks, Alex]

Continue reading Leaked memo details Verizon's $2 fee for paying your bill; autodraft or ACH the only way out (update: confirmed)

Leaked memo details Verizon's $2 fee for paying your bill; autodraft or ACH the only way out (update: confirmed) originally appeared on Engadget on Thu, 29 Dec 2011 09:31:00 EDT. Please see our terms for use of feeds.

Permalink Geek  |  Droid-Life  | Email this | Comments

That phone on Big Red having problems with data? Apparently you're not alone, as the carrier appears to be having issues again judging by the metric ton of emails we've gotten from you experiencing LTE, and in some cases EV-DO, blackouts across the country. Our Galaxy Nexus in New York is chugging along with 1xRTT while a Thunderbolt in Washington DC is doing just fine with EV-DO. We've just pinged Verizon and will update if we hear back.

Update: Verizon wrote in with the following statement:

We are investigating reports of some customers experiencing trouble accessing the 4GLTE network. The network itself continues to operate and all customers continue to be able to make calls, send text messages and utilize data services. 3G devices are operating normally.

Update 2: And it's back. Both our our Droid RAZR and Rezound are getting LTE goodness here in chilly San Francisco.

[Thanks to everyone who sent this in]

Verizon experiencing nationwide data outage? (update: Verizon confirms) originally appeared on Engadget on Wed, 28 Dec 2011 14:14:00 EDT. Please see our terms for use of feeds.

Permalink   |   | Email this | Comments

This is just hilarious. Remember when Verizon Wireless stated rather unequivocally that its Galaxy Nexus suffered from a "signal strength issue" and that a fix was coming? Worry not, dear readers, because the company now claims that it's identified the issue: apparently, there's really no problem at all. According to Big Red, the Galaxy Nexus doesn't suffer from poor reception, but simply reports its reception poorly. To resolve these 'perception' issues, the carrier states that it will deliver a software update that "will adjust the signal strength indicator to more closely match other Verizon Wireless devices." So, whether or not there really is a problem with the Galaxy Nexus (LTE), one thing is for certain -- very soon, its owners will have more bars to look at. Huzzah, indeed?

Verizon sidesteps Galaxy Nexus antennagate, claims signal indicator is to blame originally appeared on Engadget on Wed, 21 Dec 2011 19:11:00 EDT. Please see our terms for use of feeds.

Permalink The Verge  |  Computerworld  | Email this | Comments

Eke. A nearly-century old outfit is currently giving up office space to Japanese prosecutors, who today moved in on Olympus' Tokyo facilities in a raid surrounding an ongoing accounting investigation. According to reports from The Wall Street Journal and Reuters, the scandal involves many billions of dollars -- "irregularities" that have raised serious concerns about the outfit's handling of funds. It's bruited that the company has been running a scheme to conceal over $1.5 billion in investment losses, and we're told that the raid should pass right on through Olympus' headquarters and into the "homes of executives involved in the cover-up." All of this follows an admission last month that the firm had used "inflated payments made in acquisitions in recent years," and while it remains unclear what all of this means for its future, there's no doubt a few dark months are ahead as things sort themselves out. So much for looking pretty for the camera, eh?

Olympus' Tokyo offices raided over accounting scandal originally appeared on Engadget on Tue, 20 Dec 2011 22:37:00 EDT. Please see our terms for use of feeds.

Permalink   |  The Wall Street Journal, Reuters  | Email this | Comments