SYMPTOMS
EDIT: I believe this is not triggered by data usage as several people with low usage has also been hit by the cap.
I am unsure whether this is triggered by data usage or otherwise but here are the symptoms:
1. The caps appear to be hard caps. There is NO fluctuation in speed, it just appears as if it’s maxed out at 50 kB/sec. Some 4 mbit users report being capped at 200 kB/sec and I have a 512 customer being capped at about 25 kB/sec and saw some 1 mbit customers having the same thing. It does look like an intentional cap as they are in common multiples.
2. No appearance of packet loss
3. Speedtests to local servers except Cyberjaya are fine but speedtest to Singapore/Cyberjaya/any other outside server shows the hard cap speed.
4. This appears to be indiscriminate as it applies to ALL types of international transfers be it http/P2P/FTP.
HOW YOU CAN HELP
Don’t waste your time with TM’s customer support. They are ill-informed and don’t have any idea of this problem.
Best is to go directly to the SKMM and open a complaint there and hopefully with enough genuine complaints, we can force some action out of this hugely unethical and possibly unlawful throttling.
LYN REPORTS:
Many LYN Reports also appear to show the same thing:
badang_1785
MrComot
disket
figure8
myandylai
ericee9
huh?
Hornet
Sample of report of speedtest
I have been experiencing the same problem of connection slowdown for almost 24 hours. ive tested with different ip’s, eg. 60.50, 60.49, 60.52, 60.53, 124.82 all to no avail. ive tested my connection and noticed that ;
a) tm speedometer gave me full normal speed of 1.5 Mbps ;
b) speedtest.net speedometer gave constant 0.5 Mbps to all international servers ive tried ; singapore, UK and US
c) speedtest.net speedometer to Penang, KL and Seri Kembangan gave good, full speed of 1.5 Mbps
d) speedtest.net speedometer to Cyberjaya however gave 0.5 Mbps only
e) ping tests to international websites were around 250ms-350ms
f) a torrent download from ipt with more than 150 seeders got stuck at 0.5 Mbps only with either VPN, bolehroute or direct streamyx connection
g) upload speed to all servers anywhere were around 0.3 Mbps – 0.35 Mbps
ive concluded that something was wrong with tm’s routing so ive called up their support line earlier this evening. opened up a report about this and the technician said *probably* theres something wrong with the routing since she cant event re-set my port connection; the system would not respond. below ive got some example ;
direct connection speedtest to singapore;

direct connection speedtest to UK;

direct connection to US;

direct connection to Penang, KL and Seri Kembangan;



the odd part, speedtest to Cyberjaya;

the above results are the same with other ip ranges as i stated above.
*Credits to Reuben* Taken from http://forum.lowyat.net/topic/1648653
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